Terms & Conditions

1. Acceptance of These Terms

By accessing or using the Nyay Noor website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with any part of these Terms & Conditions, you should not use the website or its services.

2. About Nyay Noor

Nyay Noor is a legal information and assistance platform serving users across Uttar Pradesh. The website provides access to legal information, legal guidance, eChallan assistance, information relating to legal matters and advocate consultation support.

Information available on the website is intended to help users understand legal issues and available options. Specific legal matters may require individual assessment by an appropriately qualified legal professional.

3. Use of the Website

You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.

• You must provide accurate information when submitting a request or appointment.
• You must not misuse the website or attempt to gain unauthorised access to any system, account or data.
• You must not submit false, misleading or fraudulent information.
• You must not use the website for any unlawful or abusive activity.

4. Legal Information and Assistance

Nyay Noor provides legal information and assistance relating to different areas of law. Website content may include general explanations, legal procedures, information about laws, eChallan-related information and other educational material.

General information available on the website should not automatically be treated as a substitute for a detailed assessment of an individual's specific legal circumstances.

5. Advocate Consultation Appointments

Nyay Noor may provide an appointment facility through which a user can request a consultation at an available location, date and time.

An appointment request is subject to availability, applicable scheduling conditions and successful completion of any required payment process.

The consultation duration is generally approximately 30 minutes, subject to the nature of the consultation and applicable circumstances.

6. Consultation Fees

Consultation fees may vary according to the selected location, appointment type or applicable pricing at the time of booking.

The applicable fee displayed to the user at the time of booking shall be the fee applicable to that appointment, unless otherwise communicated.

7. Payment

Where online payment is required, payment may be processed through an authorised payment gateway made available on the website.

Users are responsible for ensuring that the information provided during the payment or appointment process is accurate.

A payment does not by itself guarantee any particular legal result, court outcome or substantive result in a legal matter.

8. Cancellation and Rescheduling

Appointment cancellation or rescheduling may be available when requested at least 24 hours before the scheduled appointment.

Requests made less than 24 hours before the scheduled appointment may not qualify for cancellation, rescheduling or refund.

For detailed rules relating to cancellation and refunds, users should refer to the Refund & Cancellation Policy .

9. No-Show Appointments

If a client does not attend the scheduled consultation without prior cancellation or rescheduling in accordance with the applicable appointment policy, the consultation fee will be non-refundable.

10. eChallan and Traffic Information

Nyay Noor may provide information and assistance relating to eChallan, traffic challans, Motor Vehicles Act matters and related procedures.

Nyay Noor is not the official government eChallan authority. Users should verify official challan status, payment details and government information through the applicable official government portal or authority.

11. Third-Party Services and Links

The website may, where necessary, use or provide access to third-party services, payment facilities or external websites.

Third-party services are governed by their own terms, conditions and privacy policies. Nyay Noor is not responsible for the independent policies or practices of third-party websites or service providers.

12. Website Content

Nyay Noor aims to provide useful and reasonably accurate legal information. However, laws, regulations, procedures and official requirements may change over time.

Users should consider the date and context of information and seek appropriate professional assistance where a matter requires individual legal assessment.

13. Intellectual Property

Unless otherwise stated, the content, branding, design, text, graphics, logos and other original materials appearing on the Nyay Noor website are intended for use in connection with the website and its services.

Website content must not be reproduced, copied, modified, distributed or commercially exploited without appropriate permission, except where permitted by applicable law.

14. Prohibited Activities

Users must not use the website to:

• Submit fraudulent or deliberately misleading information.
• Attempt unauthorised access to the website or its systems.
• Interfere with website security, availability or functionality.
• Use the website for unlawful, abusive or fraudulent purposes.

15. Limitation of Responsibility

Use of the website and its information is at the user's discretion. Nyay Noor does not guarantee any particular legal outcome, court decision, government decision, challan outcome or result in any legal matter.

Legal outcomes depend on the facts of each matter, applicable law, evidence, procedure and decisions of the competent authorities or courts.

16. Privacy

Information submitted through the website is handled in accordance with the Nyay Noor Privacy Policy .

17. Changes to These Terms

Nyay Noor may update these Terms & Conditions from time to time to reflect changes in services, website functionality, payment arrangements or applicable requirements.

The updated version will be published on this page with the revised "Last Updated" date.