1. About This Appointment Policy
This Appointment Policy explains the general terms applicable to consultation appointments requested through Nyay Noor.
Users should review the appointment details, applicable fee, date, time and relevant cancellation or refund terms before confirming an appointment.
2. Appointment Booking
Appointment requests may be submitted through the appointment facility available on the Nyay Noor website, subject to availability.
Users may be required to provide basic information such as their name, mobile number, email address, selected location, preferred date and available appointment slot.
3. Appointment Availability
Appointment slots are subject to availability and may vary according to location, working schedule, holidays, unforeseen circumstances and other operational requirements.
4. Appointment Confirmation
An appointment should be considered confirmed only after the required booking information and, where applicable, payment have been successfully processed and the appointment confirmation has been issued.
Submission of an appointment request alone does not guarantee availability or confirmation of a particular appointment slot.
5. Consultation Duration
The standard consultation duration is approximately 30 minutes, unless otherwise specified for a particular appointment or service.
6. Appointment Timing
Users are expected to attend the consultation at the date and time selected during the appointment process.
Users should remain available through the applicable communication channel or at the designated consultation location, depending upon the appointment arrangement.
7. Cancellation
Cancellation at least 24 hours before the appointment: Eligible cancellations made at least 24 hours before the scheduled consultation may qualify for a full refund, subject to the applicable Refund Policy.
Cancellation less than 24 hours before the appointment: Cancellation made less than 24 hours before the scheduled consultation is generally non-refundable.
8. Rescheduling
Rescheduling may be requested at least 24 hours before the scheduled consultation.
Rescheduling is subject to the availability of another suitable appointment slot and any applicable conditions.
9. No-Show Policy
If a client does not attend the scheduled consultation without prior cancellation or rescheduling, the consultation fee will be non-refundable.
10. Late Arrival
If a client arrives late or becomes available after the scheduled appointment time, the consultation may still conclude at the originally scheduled end time, subject to circumstances and availability.
11. Consultation Fee
The applicable consultation fee is displayed or communicated during the appointment process before payment.
Lucknow
₹1,999
Current applicable consultation fee. Fees may change in the future.
Other Locations
₹999
Current applicable consultation fee. Fees may change in the future.
12. Payment & Appointment Confirmation
Where payment is required, the appointment may remain unconfirmed until the payment is successfully processed and verified through the applicable payment system.
Users should retain relevant payment or appointment confirmation details for their records.
13. Changes by Nyay Noor
In circumstances where an appointment cannot be provided at the scheduled time due to operational, technical, professional, emergency or other unavoidable reasons, Nyay Noor may offer an alternative appointment slot or, where applicable, a refund in accordance with the relevant policy.
Any such arrangement will depend upon the circumstances of the particular appointment.
14. User Information
Users are responsible for providing accurate contact information when requesting an appointment. Incorrect contact information may prevent appointment-related notifications from reaching the user.
15. Legal Information & Consultation
An appointment provides an opportunity to discuss a particular legal concern and understand relevant legal information or available options.
No appointment or payment guarantees a particular legal outcome, court decision, administrative decision or other result.
16. Professional Conduct & BCI Compliance
Appointment and consultation processes are intended to be conducted in accordance with applicable laws, professional standards and rules governing the legal profession in India, including applicable rules of the Bar Council of India (BCI).
Information regarding appointments and consultation is provided for transparency and operational purposes and is not intended to constitute an advertisement, solicitation, inducement or assurance of a particular legal result.
17. Relationship with Other Policies
This Appointment Policy should be read together with the applicable Terms & Conditions, Payment Policy, Refund & Cancellation Policy, Privacy Policy and Disclaimer of Nyay Noor.
18. Policy Updates
This Appointment Policy may be updated from time to time to reflect changes in services, appointment systems, applicable law, professional requirements or operational practices.
19. Appointment Support
For appointment-related questions, cancellation, rescheduling or general assistance, you may contact:
Noor Alam Advocate
Office No. 107, Sitaram Bhavan,
Near IT Metro Station, New Hyderabad,
Nishatganj, Lucknow, Uttar Pradesh – 226007
Appointment Notice
Please review the appointment date, time, applicable fee, cancellation and rescheduling conditions before confirming your appointment.